Introduction This policy explains when and why we collect personal information about people who contact us, how we use it, and how we keep it secure. We may change this Policy from time to time, by using our website, and disclosing your information to us, you’re agreeing to be bound by this Policy.
Who we are? We’re NRG Solutions (Norfolk) Ltd, a UK registered company (15237120). We’re committed to respecting the privacy rights of both our clients and visitors to our websites.
How do we collect information from you? We obtain information about you if you choose to sign up to our contact us information form via our website, or via phone or social media enquiries.
What type of information is collected? Information that we collect may include your name and address (usually business and work related), email address, phone details and any relevant information to assist with your consultancy project, relating to carbon reporting, energy efficiency and associated energy services.
Your Personal Data is kept within the Company’s secure IT system. We don’t disclose this information to third parties. Information may only be disclosed to our partners if relevant to a specific project between all parties and at your discretion.
How do we use personal information? We’ll use this information with the objective to aim to assist you with your forthcoming project usually relating to our energy services, this could include updating you about our company and services from time to time via communications.
We’ll review our retention periods for company and/or personal information regularly, we’ll retain this information whilst we have a relationship with you. We’ll ensure we’ll suitably and responsibly archive or delete your information once this relationship ceases. If you unsubscribe – we’ll take you off our communications lists. This opting out can also be done in writing and sent to hello@nrgsol.co.uk
What legal basis do we have for processing your personal data? Via consent at the initial point of enquiry.
How to contact us? Post: 15 Hall Farm Gardens, East Winch, Kings Lynn, Norfolk PE32 1NS
Further information and guidelines on your personal data rights can be found at Information Commissioners Website at www.ico.org.uk
Updated January 2024
Get in contact with your general questions and enquiries.
